How to place an order?

How to Order

Ordering from our online store is quick and easy.

1. Choose Your Product

Browse our collections and select the product you would like to purchase. Choose the available size, color, quantity or other options, if applicable.

2. Add to Cart

Click “Add to Cart” to add the selected product to your shopping cart. You can continue shopping or proceed directly to checkout.

3. Review Your Order

Before completing your purchase, review the items in your cart and make sure that the selected products, quantities and options are correct.

4. Enter Your Shipping Information

Proceed to checkout and enter your shipping and contact details. Please make sure that your delivery address and contact information are correct.

5. Choose Your Shipping Method

Select the available shipping option for your destination. Delivery times and shipping costs may vary depending on your location.

6. Complete Your Payment

Choose your preferred payment method and complete your order securely. We accept only Paypal payment method.

7. Order Confirmation

Once your order has been successfully placed, you will receive an order confirmation email with your order details.

When your order is shipped, you will receive a shipping confirmation and tracking information, if available.

Need Help?

If you have any questions about a product, shipping, payment or your order, please contact us before placing your order. We will be happy to assist you.

What payment methods do you accept?

Secure Payment with PayPal

We currently accept payments exclusively through PayPal, one of the world’s most trusted and secure online payment platforms.

If you already have a PayPal account, simply select PayPal at checkout and follow the instructions to complete your payment securely.

Don’t have a PayPal account yet? No problem! Creating one is quick, easy, and completely straightforward. Simply follow the registration steps provided by PayPal to set up your account. Once your account is created, you can return to our checkout and complete your purchase.

Your security matters to us. Your payment details are handled securely by PayPal, so your sensitive financial information is never shared directly with us.

Choose PayPal, complete your payment securely, and enjoy a smooth and hassle-free checkout experience.

Shipping information

Delivery times and shipping conditions may vary depending on your destination.

Delivery Times

European Union (EU): Approximately 10–14 calendar days.

North America, Australia, Asia & South America: Approximately 10–25 calendar days.

International Shipping: Standard international shipping is available. If you require express delivery, please contact us before placing your order to discuss the available options.

Important Information for USA Orders

All orders shipped to the United States are sent with DDP (Delivered Duty Paid).

This means that all applicable US import duties and tariffs are already included in your shipping cost. You will not be required to pay any additional customs duties or import taxes upon delivery.

Important Information for Australia

Due to postal and shipping regulations, packages shipped to Australia are limited to a maximum weight of 2 kg per parcel.

If your order exceeds 2 kg, we will split the order into multiple packages, depending on the total weight and quantity of the items. Additional shipping charges may apply where necessary.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return within 14 calendar days of receiving your order.

Eligibility for Returns

To be eligible for a return, the item must:

Be unused, unworn and in its original condition.

Be returned with all original packaging, labels and accessories.

Not show any signs of damage, washing, alteration or use.

Be returned within 14 calendar days from the date of delivery.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return if they have been opened, used or if their protective packaging or seal has been removed.

Personalized, custom-made or specially ordered items are also non-returnable unless they arrive damaged or defective.

How to Request a Return

To initiate a return, please contact us within 14 days of receiving your order and provide your order number and the reason for the return.

We will provide you with the necessary return instructions.

Please do not send an item back without contacting us first, as unauthorized returns may not be accepted.

Return Shipping

Unless the item is defective, damaged or incorrect, the customer is responsible for the cost of return shipping.

We recommend using a tracked shipping service, as we cannot be responsible for items lost or damaged during return transit.

Refunds

Once we receive and inspect the returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow several business days for the refund to appear in your account, depending on your payment provider.

Original shipping costs are generally non-refundable, except where the return is due to an error on our part or the item arrived defective or damaged.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective or different from what you ordered, please contact us as soon as possible after delivery, preferably within 48 hours, and include photos of the item and packaging. We will review the issue and arrange an appropriate solution.

Important: This return policy does not affect any mandatory consumer rights you may have under applicable law.